In most instances, we are obliged to聽insure聽the buildings that leaseholders and shared owners live in and you pay us for providing this cover.
Under the terms of the lease, we are entitled to recover the cost of the annual premiums from you. This cost is included in your service charge invoice. Please note that it is a condition of your lease that you have this insurance. Your property is insured from December to November of each financial year, regardless of when you are recharged the premiums.
Summary of cover and how to claim聽聽
Please read the current聽Summary of Cover聽which includes details of how to claim.聽Please refer to the 鈥榃hat are my obligations鈥� section for contact details.
Insuring your personal possessions聽聽
Please聽note:聽we do not聽insure the contents of your home. Neither do we insure your belongings or decorations against accidents or theft that are not caused by our negligence.
We,聽therefore, strongly advise you to take out your own contents insurance which should also cover you against loss, theft or damage caused by you or your property (e.g.聽leaking washing machine) to other people鈥檚 property or belongings.
We also recommend that you consider taking out insurance/maintenance agreements for the services in your property, for example, plumbing, electrics, boilers, etc.
For further information please contact our customer services team and ask to speak to our insurance team.
Tel: 聽 聽聽0800 007 4567
Email: insurance@hpg.org.uk